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How Transactional Analysis is Helpful in Organizational Development

By August 17, 2017Ego

Transactional Analysis is a kind of theory which merges the elements of psychology into therapeutic way, can benefit a workplace. In a company, people require healthy communication to break down the barriers between employees and managers and between other competing departments. With the use of transactional analysis to grow communication between workers assists the company turn out to be more focused and higher-achieving.

That’s why organizations hire trainers for providing Transactional Analysis Training and Coaching to their employees, which results in better environment in the office.

What is Transactional Analysis?

Being a therapeutic approach, transactional analysis comes from psychology and psychoanalysis, yet with useful indications for organizational growth. Organizations make utilization of transactional analysis for training and developing employees. According to its author, Dr. Eric Berne, this sort of analysis provides members more self-governance or control over their own destiny, involving the elements of togetherness, spontaneity and awareness.

Contractual Relationships

The transactional analysis approach can’t work unless there is a legally binding relationship including distinctive parties. An organization organizes training and therefore becomes a party in a contractual relationship with employees and trainers. Workers can take an interest in transactional analysis to know more about themselves and improve their independence. Being parties of such a transaction, employees will have rights and duties that they acknowledge in the start of the training process.

Ego States

Transactional analysis lies on analyzing associations between at least two people. Individuals will cooperate utilizing one of the three ego states. The child ego state acts as per feelings, for example, dread and nervousness. The adult ego state portrays rational thought processes including critical thinking. The parent ego incorporates rules learned about society and life in the early part of life; a person acknowledges rules without question.

Life Positions

Later improvements in transactional analysis expanded on Berne’s original concepts and included “life circumstances” to this approach. There are four distinct sorts of situations secured by transactional analysis that cause the most clash -adult-adult, child-child, parent-child and child-parent. These, as it were, are the circumstances that are most likely to harm the function of an organization.


The principal thing a transactional analyst does is decide the way of the ego states required in any dispute. Two children are ghastly, since they battle regularly and for unknown reasons. Two adults are generally balanced, since they can work issues out sanely. Parent-adult strife can be as genuine as the adult-child confrontation. In both cases, there is an absence of extent. The parent is looking down on an adult who thinks himself to be an equivalent to the “parent” style ego. The child has no feeling of rational conversation, so he angers the adult. Two parents, too, try to command the other, which means there is endless clash.

Use in Organizations

The trainers can utilize transactional analysis to help participants understand how we communicate in dysfunctional patterns for example, from a Parent or Child ego state rather than an Adult ego state. At the point when individuals turn out to be more openly at work. This awareness with respect to numerous people promotes functional communication and destruction of broken conduct patterns. Following transactional analysis, experts can cooperate to recognize organizational requirements and problem-solving methods.